Delivery Within Canada
For parcels to a maximum of 2.5 kg (5.5 lbs) shipped within Canada via Expedited Parcel (see below) a flat shipping rate of $12.00 will be applied to your order (not including additional insurance). Some restrictions may apply based on package dimensions.
Canada Post general service standards indicate a delivery time frame of 1 to 3 business days between major urban centres in the Western Region and 2 to 7 business days between major urban centres across Canada. To request information pertaining to other delivery standards, contact info@chianto.ca.
Top
Delivery to U.S.A.
For parcels to a maximum of 2.5 kg (5.5 lbs) shipped to the U.S.A. via Expedited Parcel (see below) a flat shipping rate of $18.50 will be applied to your order (not including additional insurance). Some restrictions may apply based on package dimensions.
Canada Post general service standards indicate a delivery time frame of 6 to 12 business days between major centres in Canada and the U.S. To request information pertaining to other delivery standards to the U.S.A., contact info@chianto.ca.
Options are available for Xpresspost and Priority Courier - additional costs may apply. To request information on these special shipping options, contact info@chianto.ca.
Top
International Delivery
International shipping rates are handled on a case by case basis. Chianto by Sheila will work with you to find an appropriate shipping method for your order.
Top
Disclaimer
Chianto by Sheila accepts no responsibility or liability for delays in delivery or damages resulting from weather conditions, transportation and or delivery irregularities, etc.
Top
Expedited Parcel Service
The default shipping method for all Chianto orders is Canada Post Expedited Parcel Service. Once shipped you will be provided with a tracking number and expected delivery date to monitor the delivery status. Flat rates quoted above are based on Expedited Parcel Service.
Top
Insurance
All Chianto orders will be insured to the full value of the order (before taxes). The first $100 is covered in the base postal rate with additional insurance at a rate of $1.15 per $100.00. Additional insurance can be declined by the customer in writing prior to finalizing the order. Chianto by Sheila will not be responsible for uninsured parcels once they have been shipped.
Top
Payment
Shipping and handling charges as well as insurance fees are the responsibility of the customer. All charges must be paid in full prior to shipping.
Top
Shipping Alternatives
When necessary, Chianto by Sheila will ship by Greyhound, Purolater Courier or an alternate shipping method to meet your delivery needs. Costs associated with alternate methods of shipment will be determined on a case-by-case basis and all shipping charges will be payable in advance. Overnight express courier may also be available for rush orders.
Top